Payment Processing & Liability

All payments made to Larevv are handled by third-party payment processors and financial institutions. Larevv does not control, and is not responsible for, the policies, decisions, or operational actions of these providers.

At their sole discretion, and in accordance with their own agreements and applicable card-network and banking rules, payment processors and financial institutions may hold, reserve, delay, freeze, or withhold the settlement of funds; impose rolling or fixed reserves; require additional verification; or suspend or terminate a merchant's ability to process payments or issue refunds.

Funds arising from customer payments may be subject to settlement delays, reserves, rolling reserves, or holds imposed by a payment processor or financial institution. During any such period, Larevv's access to the underlying transaction funds — including funds that would otherwise be used to process refunds — may be limited, delayed, or temporarily suspended.

Where a payment processor or financial institution holds, reserves, freezes, restricts, or delays the settlement of funds, the timing and available method of refunds may be affected.

Larevv remains committed to honoring valid refund obligations under its Refund Policy. However, the timing of any such refund may be extended for the duration of the processor or bank action, and, to the extent permitted by applicable law, Larevv may issue an eligible refund by an alternative method — including store credit, an alternative payment method, or the original payment method once funds are released — where the original method is unavailable.

If a payment processor or financial institution suspends, restricts, or terminates Larevv's ability to process payments or issue refunds, Larevv may temporarily pause new orders, change accepted payment methods, or adjust fulfillment and refund timelines.

In such circumstances, Larevv will make commercially reasonable efforts to notify affected customers, to resolve the matter with the processor or bank, and to complete valid orders and eligible refunds as funds and processing capability become available.

Larevv's total aggregate liability with respect to any order shall not exceed the amount actually paid by the customer for the specific product giving rise to the claim. Nothing in this policy limits or excludes any right or remedy that cannot be limited or excluded under applicable law.

Actions taken by payment processors, acquiring banks, card networks, and other financial institutions — including holds, reserves, freezes, settlement delays, and account suspensions or terminations — are outside Larevv's reasonable control and are treated as events of force majeure. Larevv's obligations that are affected by such events are suspended or extended for the duration of the event, to the extent permitted by applicable law.

By placing an order, the customer acknowledges and agrees that Larevv relies on third-party payment processors and financial institutions; that such providers may impose holds, reserves, settlement delays, or account restrictions outside Larevv's control; and that the timing and method of refunds may be affected accordingly.

Larevv maintains its policies and operations with the intention of honoring valid orders and eligible refunds. Where events outside our control affect timing, we will communicate with affected customers and work in good faith toward resolution. This policy is intended to set clear, honest expectations about circumstances beyond Larevv's control — not to avoid Larevv's legitimate obligations to its customers.